Position: Sales Administration Coordinator
Department: Commercial
Reporting to: Head of Sales
Role Type: Full-Time
About SunCulture
SunCulture is a leading agriculture and climate technology company. SunCulture helps smallholder farmers grow more food with climate technology, carbon financing, and a digital marketplace, and is the largest solar irrigation company in Africa. The company was selected by the World Economic Forum as a Technology Pioneer, and has been named as one of the World's Most Innovative Companies by Fast Company. Our CEO was also just named to the TIME100 Climate list. To learn more about the company, see this TED Talk one of our customers did, this explainer video recently made by CNBC, or listen to this podcast our CEO recently did.
About Role
Reporting to the Head of Commercial, the Sales Administration Coordinator has the primary responsibility for supporting all field sales activities and projects. The role is HQ-based and requires a high level of organization skills. The role is suitable for an individual who is passionate about data analysis, sales, marketing and coordinating support to various teams to succeed . The successful candidate should be keen on working in a thriving social impact business focused on small-scale farmers with an aim of transforming livelihoods.
Responsibilities
Incentive Schemes Management
Verify, track, and compile all Refer & Earn payments due and submit for approval
Compile, verify, and submit for approval all employee and sales team commissions and/or bonuses
Track, compile, and apply commission penalties across the sales team prior to payout
Compile, verify, and submit all promotional prizes and rewards due during sales promotion events
Support the administration and continuous improvement of sales incentive processes across the sales organization to enhance efficiency, accuracy, and timeliness of payouts and reporting
Agent Support
Manage Field Sales Agent registration, ensuring all onboarding requirements are met prior to training and activation
Issue IDs and distribute branding materials to active Field Sales Agents
Respond to and coordinate resolution of agent queries related to registration, IDs, sales leads, commissions, and branding items
Act as a liaison between Agents, Team Leads, and the Training Team to support smooth onboarding of new agents
Track and report on active and inactive sales agents, as well as key agent performance metrics, on a regular basis
Generate proforma and commercial invoices in support of sales operations, ensuring accurate and timely issuance
Commercial Performance Tracking
Analyse and report on performance metrics across field sales, telesales, and business development, including leads, sales, agent recruitment, and overall performance trends
Compile Budget vs Actual (BvA) reports based on key performance indicators
Track and analyse budget expenditure against performance metrics and operational targets
Support the timely processing of client accounts for refunds and ensure proper documentation and tracking of related transactions
Maintain accurate and up-to-date performance dashboards and reporting tools to support decision-making
Sales Support
Support new product pilots and launches, including performance tracking and reporting
Ensure all client data is complete, accurate, and consistently updated in CRM and ERP systems
Ensure dashboards and reporting tools reflect accurate and consistent data across all sales reports, flagging and correcting discrepancies where necessary
Support the compilation, submission for review, and completion of partnership performance reports
Coordinate the allocation and dispatch of demo systems, branding materials, and marketing assets in liaison with Marketing and Operations teams
Act as liaison between Sales, IT, Product, Finance, Logistics, and Customer Support
Support logistics coordination and travel arrangements for the commercial team where required
Monitor the health status of the sales team’s portfolio and communicate updates to the team in a timely manner, in line with the frequency agreed upon with the Head of Sales.
Sales performance presentation to the sales team.
Develop and track sales targets versus actual performance on a daily, weekly, monthly, quarterly, half-year, and full financial year basis. Ensure the monthly targets are communicated to the sales team by the first working day of each month.
Does this sound like you?
Bachelor’s degree in Business, Economics, Statistics, or a related field
At least 3 years’ experience in a similar role supporting field sales or commercial operations teams
Hands-on experience in data collection, analysis, and reporting
Strong proficiency in Excel/Google Sheets (pivot tables, lookups, reporting, dashboards)
Experience using Power BI or similar data visualization tools is an added advantage
Familiarity with CRM and ERP systems (e.g., Salesforce, TundaHub, or similar platforms)
Strong analytical skills with the ability to organize, interpret, and present data clearly
Excellent communication and coordination skills, with the ability to support multiple stakeholders
Experience working in a target-driven sales environment is an advantage
High attention to detail with strong organizational and execution skills
Comfortable working in a fast-paced, structured, and deadline-driven environment
Proactive, reliable, and eager to learn and improve processes
Experience in solar, renewable energy, or off-grid solutions is an added advantage
Interested?
Please apply online via this job portal. We respond to all candidates; however only shortlisted
candidates will be interviewed.
Please Note
SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.